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Guest Operations Manual

Silver Lining Base Camp

The Collective

Index.

Support & Ops

03 IT & Field Guide
04 Camp Rules
05 Contacts Support
06 Departure

The Tiny House

13 Scandi Living
14 Art Dining
15 Rest & The Loft
16 Lodge Utilities

The Shiny House

07 Lighting Systems
08 Bed Conversion
09 Chef's Kitchen
10 Climate Control
11 Winter Heating
12 Power Safety

Outdoor Lounge

17 The Pit & Audio
18 Nordic Tub & Patio
19 Fire & Wildlife
Collection Guide02

Connectivity

WIFI

Network Name
BASECAMP
Access Key
0930930930

The Hub

Base Camp App

Scan our Digital Guest App for instant answers.

Connectivity & Field Guide03

Camp

Rules

To ensure every guest has an exceptionally safe and elevated five-star experience, we kindly ask that you honor our Silver Lining Standards:

Dwelling

  • No smoking inside living quarters or in hot tub
  • No unregistered guests or parties
  • Flush only TP in toilet systems
  • Wash all used dishes prior to exit

Safety

  • Never leave fires or grill unattended
  • No food left in outdoor spaces
  • Cycle all trash in the compactor
  • Clear dryer lint after every use

Wellness: Hot Tub

STRICTLY: Never leave children unattended. No glass, jewelry, or chemicals in or around the tub at any time. Please secure the thermal cover after use.

The Standard04

Support

Contacts

Most questions can be immediately answered through the Camp Counselor function in our App. Build adventures and curate local experiences directly.

Camp Counselor

Digital Assistant & Concierge

Heidi

Lead property expert and logistics manager

573-517-1641

Danny

On-call for secondary logistical support

573-768-5421

The Collective05

10 AM

Departure

Wash & dry dishes • Clear fridge • Take trash to compactor
Hot Tub: Cover on, Jets off • Turn off lights • Lock all doors

Safe travels and come back to us soon!

Safe Travels06
SHINY

The Shiny House

The Lighting

The Cockpit Zone

Immediately as you enter, look up and to the right for the 3-prong master switch by the door.

Touch-Sensitive Discs

All ceiling discs are touch-sensitive. Tap once for Blue "Night Mode," tap again for Warm White, or hold to dim.

Task Lighting

Dedicated task lighting is hidden under cabinets near the sink, the "Vice" bar, and above the twins.

Bathroom Vent Protocol

Press and hold handle button, push up until it clicks. Press internal button for fan. Pull firmly down to seal when done or if raining.

RV Operations07
SHINY

The Shiny House

Sleeping

Sofa to Bed Conversion

  • 1. Remove back cushions.
  • 2. Pull under-carriage out from center.
  • 3. Retrieve bedding from the revealed storage.
  • 4. Store cushions in that same area before folding the backrest down.

Twin bed linens and pillows are in cabinets directly above the twins.

Rest Systems08
SHINY

The Shiny House

Chef's Kitchen

Induction Mastery

Professional-grade induction stove. Only works with provided specialized magnetic cookware. Please always run the overhead stove vent while cooking.

  • 1. Place cookware on burner.
  • 2. Press Power.
  • 3. Tap corresponding Burner Select.
  • 4. Press (+) for heat level (9 is max).

Burners share power to maintain efficiency. Use trivets for hot pans.

Culinary Guide09
SHINY

The Shiny House

Climate Control

Overhead Unit (Daily)

Controlled by the white remote or the center button overhead. We recommend Auto mode for consistent comfort.

ACHEATDRYFANAUTO

The 30°F Rule

The overhead heat pump will not function below 30°F. Please shut it off completely at this temperature to protect the system.

Energy & System Care

To help us maintain these specialized systems, please turn the overhead unit off completely whenever you are away from the property.

Climate Systems10
SHINY

The Shiny House

Winter Heating

Wall Units (Below Freezing)

Use the two thermostats located near the right twin bed:

  • Main Forced Air: Thermostat closest to driveway. Heats the camper quickly.
  • Heated Flooring: Second thermostat. Provides added comfort throughout.

Pro-Tip: Bathroom Airflow

Keep the bathroom door open when not in use. Heated floors are the only heat source there and require airflow to stay comfortable.

Winter Protocol11
SHINY

Important Power Warning

Choose One Source.

Never run the overhead unit and the wall-controlled heating units at the same time.

The power system cannot support all three units simultaneously. Please choose either the overhead unit or the wall heaters.

Power Protocol12
TINY

The Tiny House

The Lodge.

Scandinavian-inspired efficiency.

Tiny House13
TINY

The Tiny House

Art Dining.

Wall art is a hidden table.

Transformations14
TINY

The Tiny House

Living & Sleeping.

Roll the ottoman out of the way.

Recovery15
TINY

The Tiny House

Lodge Utilities.

Nespresso pods provided.

Ethics16

Outdoor Lounge

The Pit.

Active heart of Base Camp.

Collective17

Outdoor Lounge

Nordic Tub.

No glass near water.

Patio18

Outdoor Lounge

Vigilance.

Never leave fire unattended.

Safety19

Silver Lining Base Camp